FAQ

Frequently Asked Questions

Everything you may like to know about jadeite, traditional craftsmanship, and our services.


JADEITE


▸What is jadeite?

Jadeite is one of the two minerals known as jade, the other being nephrite. It is admired for its natural beauty, individuality, and remarkable range of colors.


No two pieces are exactly alike, and their beauty is found in the harmony of their natural qualities rather than any single characteristic.


At HAIRUIHE, we believe choosing jadeite is not about finding a perfect standard, but discovering the piece that feels right for you.

▸ Is jadeite different from nephrite?

Yes. Although both are known as jade, jadeite and nephrite are different minerals with distinct characteristics. Both are genuine forms of jade and have long been appreciated for their own unique qualities.

 

Rather than asking which is "better," it‘s more meaningful to appreciate what makes each unique.

 

At HAIRUIHE, we focus on natural jadeite because its diversity and individuality best reflect the jewelry we aspire to create.


▸ Is all green jadeite valuable?

Not necessarily. While green is the most recognized color of jadeite, color alone does not determine its value. Exceptional jadeite is defined by the harmony of many qualities, not just one.

 

Beautiful jadeite can be found in a variety of natural colors, each appreciated for its own character.

 

At HAIRUIHE, we believe the finest jadeite is not simply the greenest, but the piece whose beauty lies in its balance and individuality.


▸Is your jadeite natural?

Yes. We work exclusively with untreated natural jadeite.

 

To us, natural jadeite is more than a category—it is the foundation of everything we create. When available, we also provide certification from respected gemological laboratories to give you added confidence in your purchase.


▸Does jadeite become more beautiful over time?

Yes—with proper care. Natural jadeite does not change its fundamental qualities, and regular wear with proper care helps preserve its natural luster.

 

At HAIRUIHE, we believe jewelry is meant to be worn and enjoyed. A well-loved piece often becomes even more meaningful through the memories it carries.


▸How should jadeite be cared for?

Jadeite is durable enough to be enjoyed every day, but like any fine jewelry, it should be treated with care. 

 

Avoid strong impacts and prolonged contact with harsh chemicals, such as household cleaners or bleach.

 

After wearing, simply wipe your jadeite with a soft cloth to remove grease and dust.

 

When not in use, store it separately to help prevent scratches.


▸How do I choose the right jadeite?

There is no single "perfect" piece of jadeite. The right choice depends on what resonates with you—whether it is the color, the design, or simply the feeling you have when you wear it.

 

Rather than searching for the most expensive or the rarest piece, choose one that you will enjoy wearing and treasure for years to come.

 

If you're unsure where to begin, we're always happy to help you find the piece that feels right for you.


TRADITIONAL CRAFTSMANSHIP

▸What is traditional Chinese craftsmanship?

Traditional Chinese craftsmanship refers to a collection of time-honored jewelry-making techniques that have been passed down through generations.


Many of these techniques are still practiced today by skilled artisans, preserving both exceptional craftsmanship and cultural heritage.


At HAIRUIHE, we continue to celebrate these traditional arts through jewelry designed for modern life.


▸What is filigree?

Filigree is a traditional metalworking technique in which fine strands of precious metal are shaped, twisted, and assembled by hand to create intricate patterns.


Each piece requires exceptional precision and patience, making filigree one of the most respected forms of traditional jewelry craftsmanship.


▸What is kingfisher feather inlay?

Kingfisher feather inlay is a traditional decorative technique that uses the naturally brilliant blue feathers of the kingfisher bird to create vivid color without pigments.


Historically reserved for imperial jewelry and ceremonial objects, authentic antique pieces are now rare.


At HAIRUIHE, we value this historic craft as an important part of traditional jewelry culture.


▸Can traditional craftsmanship be worn every day?

Yes. While these techniques have a long history, they are not meant to be admired only in museums.

 

With proper care, traditional craftsmanship can be enjoyed as part of everyday life, helping these remarkable arts continue through those who wear them.


▸How should handcrafted jewelry be cared for?

Handcrafted jewelry should be treated with the same care as any fine jewelry.

 

Avoid strong impacts, harsh chemicals, and excessive moisture. When not in use, store each piece separately to help preserve its delicate craftsmanship.


TRADITIONAL CRAFTSMANSHIP

▸What is traditional Chinese craftsmanship?

Traditional Chinese craftsmanship refers to a collection of time-honored jewelry-making techniques that have been passed down through generations.


Many of these techniques are still practiced today by skilled artisans, preserving both exceptional craftsmanship and cultural heritage.


At HAIRUIHE, we continue to celebrate these traditional arts through jewelry designed for modern life.



▸What is filigree?

Filigree is a traditional metalworking technique in which fine strands of precious metal are shaped, twisted, and assembled by hand to create intricate patterns.


Each piece requires exceptional precision and patience, making filigree one of the most respected forms of traditional jewelry craftsmanship.


▸What is kingfisher feather inlay?

Kingfisher feather inlay is a traditional decorative technique that uses the naturally brilliant blue feathers of the kingfisher bird to create vivid color without pigments.


Historically reserved for imperial jewelry and ceremonial objects, authentic antique pieces are now rare.


At HAIRUIHE, we value this historic craft as an important part of traditional jewelry culture.


▸Can traditional craftsmanship be worn every day?

Yes. While these techniques have a long history, they are not meant to be admired only in museums.

 

With proper care, traditional craftsmanship can be enjoyed as part of everyday life, helping these remarkable arts continue through those who wear them.


▸How should handcrafted jewelry be cared for?

Handcrafted jewelry should be treated with the same care as any fine jewelry.

 

Avoid strong impacts, harsh chemicals, and excessive moisture. When not in use, store each piece separately to help preserve its delicate craftsmanship.


ORDERS & SERVICES

▸ Do you offer custom jewelry?

Yes. We offer bespoke services for clients seeking a piece created specifically for them.

 

Depending on the design, this may include selecting jadeite or gemstones, refining details, and creating a piece that reflects your personal preferences.


▸Do your pieces come with certification?

When available, we provide certification from respected gemological laboratories for natural jadeite and other gemstones.


If you have questions about a specific piece, we're happy to provide additional information.


▸Do you ship internationally?

Yes. We offer international shipping where available.

 

Shipping methods and delivery options may vary depending on the destination and local regulations. Please contact us before placing your order, and we'll recommend the most suitable shipping option for your location.


▸How long does it take to receive my order?

Ready-to-wear pieces are typically shipped within a few business days after payment is confirmed.


Bespoke pieces require additional production time, which varies depending on the design. We'll provide an estimated timeline before work begins.


▸Do you offer ring resizing?

Yes. Ring resizing is available for many designs.


Whether a ring can be resized depends on its design and construction. Please contact us before placing your order, and we'll be happy to advise you.


▸Will I need to pay customs duties or taxes?

Customs duties, import taxes, and shipping arrangements vary depending on the destination country.
 

Before shipping, we'll confirm the most suitable shipping method and any important delivery details with you to ensure a smooth purchasing experience.


Still have a question ?

We'd be happy to assist you. Feel free to contact us, and we'll do our best to help.